Shipping & Delivery

🚚 Shipping & Delivery

Nealux Support — Shipping & Delivery

📦 Free UK Delivery

All orders ship 100% free across the United Kingdom — no minimum spend, no hidden fees.

✅ Delivery Times

Orders are dispatched within 1–2 working days (Monday to Friday, excluding public holidays).
Service Delivery
Standard UK Delivery — FREE 7–10 working days after dispatch
Working days = Monday–Friday. Orders placed after 2pm will be dispatched the next working day.

🔍 Order Tracking

You’ll receive an email with your tracking link as soon as your order is on its way — so you can see exactly where it is.

⏰ Hasn’t Arrived?

If your order doesn’t arrive within 14 days of dispatch, please email us at harryjhoward2009@icloud.com and we’ll resolve it straight away — whether that’s a replacement or a full refund.

📦 Packaging

Your Nealux Support arrives in plastic-free, recyclable packaging — kind to you and kind to the planet.

Last updated: October 2026